Auto Car Insurance QuotesTM
online resource for auto, truck or motorcycle insurance.
and Insurance Industry News
NHTSA Releases List of Recalls for December 2003
The National Highway Traffic Safety Administration (NHTSA)
released a list of auto safety recalls announced in December 2003
and urged consumers to have the problems fixed promptly. This list
identifies the make and model of the vehicle or equipment involved,
with a brief description of the safety problem.
Under Federal law, safety problems must be remedied
without cost to consumers. Consumers can get up-to-the-minute
information on safety recall campaigns, or information on the recall
history of a particular make and model of
vehicle or child safety seat, by calling the agency’s
toll-free Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236),
or by accessing NHTSA on the Internet at www.nhtsa.dot.gov.
Minivans now have Gentex Automatic-Dimming Mirrors
Mich., Feb. 24/ -- Gentex Corporation, the leading supplier of
automatic-dimming mirrors to the automotive industry,
will now provide interior automatic-dimming mirrors for the
new Ford Freestar and Mercury Monterey.
auto-dimming mirrors automatically darken to reduce glare from the
headlamps of vehicles approaching from the rear.
The brighter the glare, the darker the mirrors become, making
nighttime driving safer. The interior mirror for the Freestar is
standard on the SEL and Limited trim levels, and is optional as part
of an electronics package on the SE and SES levels.
UK Car Rental Company Streamlines Customer Service with RightNow
Mont., Feb. 24/ -- RightNow(R) Technologies, a leading on-demand CRM
company, announced that UK car rental company Holiday Autos has cut
emails to its UK customer service center by 50 percent, and
telephone calls by 20 percent, since implementing RightNow's
customer service solution this past summer.
One of the key benefits of the RightNow solution
is its online self-learning knowledge base, which analyzes and sorts
Q&A pairs so that the most recent and relevant queries rise to
the top of the list. This functionality enables customers to rapidly
obtain answers to routine questions, minimizing the need to
telephone or email the customer services team.